Electronic Visit Verification (EVV) Training Materials

Overview and Account Activation

DirectMyCare.com Account Activation Understanding Time-Entry Tools

CareAttend Mobile App

Caregiver Materials

Download the App - Android Download the App - iOS Logging into the CareAttend App for the First Time How to Update Your Password Turning on Biometric Login Manual - Submitting and Approving Time Submit a Late Shift Signing Out of the App

Client/Representative Materials

Manual - Submitting and Approving Time Approve a Late Shift

DirectMyCare.com

Caregiver Materials

Accessing Notifications Reading the Legend Icons How to Update Your Password Submit a Shift Correct a Shift Suspended Shift Information

Client/Representative Materials

Accessing Notifications Reading the Legend Icons Approve/Reject Time

Interactive Voice Response (IVR)

Detailed IVR Instructions Set Your IVR Personal Identification Number (PIN) Clock In and Out with IVR Approve IVR Time Submissions

Other

How to Create an Email Address ADP Registration Instructions Navigating MyADP.com How to Access Secure Email