Consumer Direct supports the Montana Medicaid Self Direct Personal Assistance Services Program, providing in-home, health maintenance support to qualifying individuals.

Under this program, qualifying Medicaid recipients (Consumers) choose a provider agency to assist them with hiring, training and scheduling their caregivers.

Consumer Direct performs fiscal intermediary functions for the Consumer, including processing time sheets, billing Medicaid, and caregiver payroll.

Consumer Direct provides training for the Consumer and resources for caregiver training and also assists the Consumer in maintaining program compliance.